SQA ENGINEER

source from http://www.geocities.com/resumes4it/sqa.html#2

1
Education:

Master of Business Administration National University, San Diego, 1981
Bachelor of Business Administration National University, San Diego, 1979

Overview:

Possess extensive experience and knowledge of Software Quality Assurance (SQA), the Software Engineering / System Development Life Cycle Process, Software Configuration Management / Data Management (SCM/DM), and Management / Supervision. Seek Lead SQA Engineer, SQA Manager, Lead SCM/DM Engineer, or SCM/DM Manager position.


Technical Expertise:

Management and Supervision


Performance of SQA / SCM/DM functions for Commercial, Aerospace, and DoD Applications Development, Implementation, and Maintenance of SQA and SCM/DM
Software / System Development Standard Operating Procedues (SOPs)
Software Engineering / System Development Life Cycle Process Methodologies
Software Engineering Institute Capability Maturity Model (SEI CMM)
ISO 9000 / 9001 Development, Pre-certification Implementation and Procedural Maintenance
SQA / SCM/DM Analysis, Auditing, Corrective Action, and Testing Methodologies
DoD Standards: 2167A, 2168, 498, MIL-Q-9858A
Web-based eGovernment Application Service Provider (ASP) Solutions
Knowledge of programs based on Unix, Windows, and Mainframe platforms
Knowledge of C++ as Code Walk-Through / Design Review Participant
Knowledge of Technical Support / Customer Relationship Management (CRM)
Microsoft Windows 95, 98 and Office 2000

Experience:

January 2000 to September 2000: Lead SQA-SCM/DM Engineer, ******** (World's ASP leader in web-bsed eGovernment solutions). I performed as the Lead SQA-SCM/DM Engineer. This assignment included preparing Software Engineering / System Development SOPs, implementing SQA and SCM/DM programs, improving Test Methodologies, and performing related SQA / SCM/DM duties, as well as performing all company documentation reviews and audits. This assignment also included supervising the implementation of PVCS Dimensions; a software source code control automated tool.

October 1997 to October 1999: Lead SQA-SCM/DM Engineer, ******** , 93065 (Aerospace Contractor). I performed as the Lead SQA-SCM/DM Engineer. This assignment included performing all Software Engineering / System Development SQA and SCM/DM functions. These included: SOP Development, Implementation and Maintenance, Defect tracking, Quality Audits, Corrective Actions, Coe Walk-Throughs, Documentation / Design Reviews, Change Control, IV&V, and Witnessing of Dry Run / Formal Testing of all CSESD on-going programs. These programs included the U.S. Army (Shortstop Emergency Protection System (SEPS) which was an early warning detection system that jammed incoming proximity fused artillery. Additional duties included performing all Data Control, Change Control, Baseline / Release Control, and Customer Deliveries for all CSESD projects.

January 1989 to September 1997: Lead SQA Engineer / SCM/DM Manager, ******** , (Aerospace Contractor). WES was acquired by Condor Systems in July 1997. I performed as the Lead SQA Engineer. This assignment included performing all Software Engineering / System Development SQA functions. These functions included SOP Development, Implementation and Maintenance, Quality Audits, Corrective Actions, Defect Tracking, Code Wal-Throughs, Documentation Reviews, Design Reviews, Change Control, IV&V, and Dry Run - Formal Testing for all WES on-going programs. During this period, I also served as the SCM/DM Manager. This assignment included managing two computer professionals and the responsibility for setting up and maintaining a SCM/DM Department. This Department was responsible for all SCM/DM SOPS, System Trouble Reports (STRs), Engineering Change Proposals (ECPs), Baseline / Release Control, Configuration Change Boards (CCBs), Document Control (Reviews / Audits), Technical Library, and Data Management functions.

October 1987 to October 1988: Lead Computer Scientist, ******** , I managed six computer professionals, which supported the conversion and implementation of a Standard Automated Financial System (STAFS).

January 1984 to September 1987: Lead Computer Scientist, ******** , I managed six computer professionals within the Systems Engineering Department. This assignment included performing all SQA and SCM/DM functions for the Advanced Combat Direction Systems (ACDS) Block 0 CVN-71 and LHD-1 projects.

September 1971 to January 1984: Lead Computer Scientist, ******** , 92147 (U.S. Federal Civil Service). As a GS-12, Step 3, served as Assistant Department Head, performing SQA / SCM/DM managerial duties, technical hands-on functions, and training of 10 computer professionals for the Surface Combat Direction System (SCDS)

Software Development / Production Department.

May 1967 - August 1971: Data Processing Technician, ******** , I served 4 years and 3 months at various duty stations, performing numerous Information Technology duties.

Comments:
I am highly organized, a techical detail person, a self-motivator, possess excellent leadership, writing and communication skills. I can readily grasp new concepts and possess an assertive and personable personality. I held a NATO SECRET security clearance until October 28, 1999. Professional and personal references available upon request.

                                                                                                                                                              • -

2
SUMMARY:

Over 5 years of rich experience in IT industry in testing client server and web based application. Versatile team player with excellent analytical, presentation, communication and inter personal skills.

EDUCATION:

BS in Engineering Post Graduate Diploma in Computer Applications Microsoft Certified Professional in Visual Basic 5.0.

HARDWARE/SOFTWARE:

WinRunner, SILK, QA Organizer, Test Director,SQA-ROBOT,IBM PC Compatibles, Pentium, MS-DOS, UNIX, Windows NT, 95/98, SQL, PL/SQL, C, COBAL, Foxro, dBASE, Oracle, MS Access, MS SQL Server, Visual Basic, Crystal Reports, Developer 2000, ASP, VB Script, Java Script, MTS, IIS, DAO,RDO, ADO, Activex Controls, Ad-Rotator, Java, HTML, DHTML, XML.

PROFESSIONAL EXPERIENCE:

***********

Quality Tester Aug 00 to Present.
Involved in testing of project, which was developed for ******. ******* is one the leading insurance companies. The application, which is used by the field agents of the company to enter the data of prospective customers. The application calculates the amount of insurance required premium, cash value and benefit amount for all the years. In this web site there are different modules which I worked on Longtermcare, dupont utbattelle and Bwxty.In this company lot of Intranet sites like carrers.com online customerservice etc. In this system, the registered members with *******, can get the details of the longtermcare insurance and benefits.
Responsibilities:


Analyzed specifications ad test plan for the testing process of Insurance Applications
Developed test cases after analyzing the specifications Document
Developed Base line scripts for testing the future releases of the application using WinRunner
Developed test scripts for Performance and data driven tests using WinRunner
Writing test cases to test the Performance of the application manually and using WinRunner
Conducted Functionality, Performance and Regression testing during the various phases of the application using WinRunner
Executed the test scripts using WinRunner and analyzed the results
Developed and executed automated test case scripts using WinRunner Test for the Front-end-applications
Participated in Client/server & Web testing using WinRunner
Cross browser testing has been done on Netscape 4.75 and I.E 5.01
Performed backend testing.
Prepared and executed test cases as per schedule.
Tested different links for the user's to navigate through the site with hyperlinks.
Involved in White Box Testing ith developer in Unit Testing.
Involved in Black Box Testing (Functionality, GUI Testing).
Environment: Windows NT, Oracle8, Java 2.0, JDBC, Servlets, and WinRunner.

***********

Quality Tester ADP Remote Control is an Internet based product that allows clients to access ADP's mainframe to view their company level setup information. Clients and prospects of ADP have expressed interest in having the ability to maintain control of their company's information at ADP. When they have no "visibility is control".
In addition to providing clients with this very user-friendly interface to ADP's mainframe, associates will also have access to this system. By doing this, it will not only enhance the learning curve but associates will also be in a much better position to provide World Class Service to their clients by having an identical interface to both CCI, ESS information.
ROLE:


Wrote the test scripts to execute the test cases for different modules like Payroll, Documents, Dductions, hours -earnings, accumulators and tax setups.
Executed the test scripts on different releases and validated the actual results against the expected results.
Entered the defects in to the defecting tracking tool lotus notes.
Provided the management with the on going status
Interacted with the development to resolve the issues
Tested the front-end for user interaction using HTML and FrontPage Editor.
Validate user input from Web pages
Wrote test plan as per ISO9000 standard and guidelines
Responsible for updating the scripts after new migration
Created test bed data for regression testing
Tested different links for the user's to navigate through the site with hyperlinks.
Used MS SQL Server for transaction testing and to create, update, modify the database tables.
Tested the application using Personal Web Server.
Windows NT was used as the Operating System in this project on the IIS 4.0 Server.
Involved in measure response time at different points in the client server system using LodRunner
Involved in measure network and server response time, excluding response time of the GUI front-end, by running DB Vusers on the client machine.
Using LoadRunner involved in measuring the time it takes for the server to respond to a request without going across the network.
Environment: WinRunner 6.0, LoadRunner 6.0, Windows NT, HTML 4.0/5.0, JAVA Script, VB Script, IIS 4.0, MTS, Visual InterDev 6.0, MS SQL Server, FrontPage Editor WinRunner 6.0,Windows NT, HTML 4.0/5.0, JAVA Script, VB Script, IIS 4.0, MTS, Visual InterDev 6.0, MS SQL Server, FrontPage Editor

***********

Time Management System:
Quality Tester
As a Software tester, effectively involved in testing an Intranet based site for Employees, Administrators and Project Managers to interface with timesheets and Employees. Tested this site for Managers and Administrators to register new employee information and provide them login ID's and passwords nline as well as to update or delete login ID's from the database. Employee can fill their timesheets every weekend, and a provision for the Project Manager to search for an Employee, regarding his job description.
ROLE:


Tested the front-end for user interaction using HTML and FrontPage Editor.
Validate user input from Web pages
Wrote test plan as per ISO9000 standard and guidelines
Wrote manual scripts for regression, stress and volume testing
Responsible for updating the scripts after new migration
Created test bed data for regression testing
Tested different links for the user's to navigate through the site with hyperlinks.
Used MS SQL Server for transaction testing and to create, update, modify the database tables.
Tested the application using Personal Web Server.
Windows NT was used as the Operating System in this project on the IIS 4.0 Server.
ENVIRONMENT:
Silk ,Windows NT, HTML 4.0, JAVA Script, VB Script, IIS 4.0, MTS, Visual InterDev 6.0, MS SQL Server, FrontPage Editor

***********

Card Order Management:
Quality Tester
As a software tester, involved in a project, which involved the automation and coordination of different management levels to the corporate division of the industry for automation process in Card Order Management, Production management and Finished Order Management etc.
ROLE:


Analyzed business needs, user requirements and specifications.
Prepared and executed test cases as per schedule.
Performed navigational tests, performance tests using winrunner
Performed regression tests to check for unintended errors after the enhancement.
Wrote suitable TSL scripts for test cases.
Performed functionality tests, security tests and GUI tests.
Performed tests of the application on various versions of Internet Explorer and Netscape Navigator.
Tested connection between web, database and application server.
Checked screen level validation developed in HTML and JavaScript.
Analyzed server side log file.
Tracked bugs and geneated reports.
ENVIRONMENT:
Winrunner,SQA-ROBOT, Windows NT,Unix, VC++, HTML 4.0, IIS, Perl, Oracle.

***********

Material Management System
Developer
As a Programmer/Analyst, effectively involved in developing Material Management, for Stangen Pharmaceuticals, one of the prestigious manufacturing corporation in the pharmaceutical field. Extensively used Visual Basic and Oracle in developing this application, which consists of three modules - Bulk items, Vendor detail, and reports, to help the upper management to deal with the product availability and delivery schedules.
ROLE:


Extensively used Visual Basic as the front-end with Oracle as a back end through ODBC connectivity.
Developed Stored procedures, functions and triggers using PL/SQL.
Designed methods for the purpose of analysis in Visual Basic.
Design and development of a Visual Basic application to maintain the collected data and stored them in Oracle database.
Created screens for all menus attahed to the VB MDI Form.
Developed Reports consist of Materials turnover, daily stock details, estimation of requirements using Crystal Reports.
Involved in the design and development of VB screens.
Developed Sub-procedures for class modules using Visual Basic.
ENVIRONMENT:
Oracle 7.3, Visual Basic 5.0, Crystal Reports 5.0

*********** Oct 95 to Sept 96

Developer
Involved in developing Fixed Deposit system, an on-line multi-user system, which handles voluminous data of the customers. Extensively used Visual Basic in developing this system, which deals with three kinds of deposits, i.e. Fixed Deposit Scheme, Recurring Deposit Scheme, and Money multiplier Deposit scheme, and in these schemes activities handled by the system are Deposit maintenance, Renewal of Deposits, Refund of Matured Deposits, Pre mature Withdrawals.
ROLE:


Involved in developing current accounts, savings accounts and deposits accounts modules using Visual Basic.
Created PL/SQL procedures for fixed Deposits shemes, Recurring Deposits and Money Multiplier Deposits.
Created screens for Add, Modify, Delete & Inquiry for all menus attached to the VB MDI Form.
Visual Basic 4.0 is used as a front end with Oracle as a back end through ODBC connectivity.
Designed and developed VB screens.
Using Class Modules (VB) developed Methods for various schemes.
Developed reports, which consists of Monthly reports, Half Yearly reports of various Schemes like Fixed, Money multiplier, Mature, Premature withdrawal and Fresh deposits.
ENVIRONMENT:
MS Visual Basic 4.0, Oracle 7.X, MS Windows 95.

                                                                                                                                                              • -

3
Summary Statement:

Versatile, Software test and integration, SQA test, Y2K test and software requirements verification.
Software Test Environments inclusive but not limited to UNIX (sun, hp), Real Time UNX (DEC alpha, VxWorks), SGI IRIX, Ada, Visual Basic, C, C++, Visual C, Visual Basic, OS, FORTRAN, WIN9X, WIN NT, Jovial, X-windows, X-MOTIF, VAX Open VMS, Hp basic, Lab Windows, Lab view, Perl, ClearCase.
Technical writing: Operation, Maintenance, User Manuals (software, hardware),S oftware Quality Assurance Plans, Test Reports, and Requirements.
Software Test Methodology, Manufacturing Engineering, Quality Assurance Engineering, Metrology, Hardware Test Engineering, Research & Development, Proto Flight Qualification, Environmental Test, Functional & Acceptance Test Procedures, Planning.
Web: online help, user operation manual, SRS, Quality Test Plan, functional & accept test procedures.


Hardware Summary:

R.F., micro-wave, and millimeter wave research, development, and test; System Operator (EG&G LINAC (Linear Electron Accelerator); High voltage power supplies (30 mega volts); radiation monitoring and safety; Advanced antenna test range facility (Hughes), satellite (HGS-36) antennas and their subsystems (hardware development, test data acquisition, and range test), Ku-Band test hardware development (Morellos, Aussat, Palopa). Test Engineer (TRW) developed and upgraded military spacecraft (MILSTAR35, DSP1) system tests and documentation, cost analysis studies for Q-Band mixers and Q-Band down converters. Designed advanced custom high speed ATE and test fixtures for wafer, die, and Hybrid testing (TRW Custom High Speed Hybrid Test Lab). High resolution environmental testing (Mars Measures, Pathfinder). Satellite Control Facilities LMI-1, TelKom-1, Korea Sat-3, and AceS (Asian Cellar Satellite) satellites (Lockheed-Martin).

**************** Oct 2000 Present

Sr. Systems Engineer
Software firmrware systems integration and test for the Bay Area Raid Transit (BART) Advanced Automatic Train Control (AATC) system and Enhanced Position Location Reporting System (EPLRS). AATC consist of a diverse set of Radio Sets that comprise a Wayside wireless full duplex RF communications network data bus backbone for Station Computers, AATC Station Interface Controllers (ASIC), and AATC Train Interface Controllers (ATIC). The AATC operates as a single time synchronized TDMA network. The RF network also integrates CDMA and FDMA into its architecture. The SC hardware architecture VME PCM processor modules VxWorks realtime OS. The SC consist of 3 processor modules, Network Management Services, Vital Station Computer, and Non-Vital Station Computer. Performed Vital and Non-vital systems specification verification, blackbox, whitebox, and system tests. Test Radio Set Motorola 68360 embedded controller and firmware (assemby,C, C++), VxWorks real time OS Unix Host (Tornado Development Environment), MicroSoft NT Win2000 Host (Radio Driver, SC Driver, ASIC Drive, and ATIC Driver Simulation Environments).

**************** May 2000 - Oct 2000 Sr.

Software Engineer SQA
Web test and evaluation. Primarily responsible for blackbox front/rear end object oriented SQA Unit, Integration, Acceptance Testing, Functional Testing, Site Analysis/Mapping, for web-sites\web-servers and Databases, utilizing manual and automatic test suites. Object test environments include 3d Groove, Flash, VB, VC++, Erwin, JAVA, JAVA Script, XML, COM, CORBA, etc.. Benchmark testing of web-sites and web-servers for load, bottlenecks, use path, common user load, link integrity, timing, performance and scalability, etc.. Also responsible for writing and implementing Use Cases, Test plans, Test Cases, & procedures for web based applications. Front end testing performed in Solaris, Linux, Win9x, NT, and Macintosh environments for web applications. Rear end testing on Oracle, Sybase, SQL, and Access Databases. Test tools: Segue SikTest, 4test script language, Rational PerformanceStudio:Enterprise, AnalysisStudio, DevelopmentStudio, DevelopmentStudio for UNIX, PerformanceStudio, TestStudio, Rational Rose 2000e, ClearQuest, ClearQuest TeamTest edition, Developer kit, LoadTest, PureCoverage, Purify, Quantify, RequisitePro, RequisteWeb, Robot, TeamTest, MS-IIS web-server, Sybase & SQL Anywhere Database Servers 5.5.04,Crystal Reports, and the Mercury Interactive Astra: Load Test, Quick Test, & Site Manager.

**************** Feb 99 - Jun 99

Software Quality Assurance Engineer
Developed SQA plan, Designed use test cases and requirements for auto-calibration software Win 9x and Win NT PC networked platforms. Performed SQA system, integration, and functional testing of YATE software. Verified and validated Test Executive SW products conformed to SQA design specs and documentation. Performed regression testing. Developed test cases to exercised high-risk areas and determining Test Execuive SW defects. Served as technical consultant quality assurance manager.

**************** Jan 99 - Feb 99 Sr.

Software Test Engineer
Software test and integration for Space Based Infrared Satellite (SBIRS) Low Earth Orbit (LEO) Remote Tracking Station (RTS). Wrote functional test procedures for Satellite Operation Command and Control Software (SOCCS). Performed unit, integration, system, and software functional black box acceptance testing for the RTS thread. Validated User Interface GUI, and online Help Screens. Verified AIM, ACM, ARTS, AFSCN, Antenna, RT server database (Oracle) TCP/IP interfaces. Data integrity analysis & verification AFSCN, Antenna pointing, orbit determination, ARTS tracking data, operational status, telemetry and tracking. PC and UNIX platform in client server environment. Project lost funding.

**************** July 98 - Jan 99 Sr.

Software Test Engineer
Software test and integration for Satellite Control Facilities LMI-1, TelKom-1, Korea Sat-3, and AceS (Asian Celluar Satellite) satellites. Wrote SCF Acceptance Test Procedures and analysis reports. Tested RTS (Real Time System), PUP (Payload Uplink Processor) and Beam Congruency System (BCS). Wrote Operations, Maintenance Manuals, and On-line Help Screens for PUP, BCS, and RTS. Performed Software Hardware System Test, Integration, and requirements validations trace. Tested proprietary Open VMS/VAX , Unix, Win9X/NT, HP-UX , c, c++, CVI Labwindows, Netware, TUI-GUI Applications Software on PC, Mac, Sun, HP, DEC Alpha platforms and Routers, Gateways, and GPS. Y2K testing of hardware, firmware, software compliance verification, etc. for the LMI Satellite ontrol Facility.

**************** Jan 1997 - Apr 1998 Test Director (Sr.

Software Engineer)
System Test Facility (STF) Test Director responsible for Formal Quality Acceptance Test development. Supervised Formal Quality Acceptance Testing for the formal segment test team (2 test operators, 2 test engineers, 2 quality engineers, 1 technical writer, and test director). Scheduled SPO, USAF, Govt. representatives, and AISF test activities. Designed detailed hardware/software test procedures, test reports, analysis reports, & hardware software requirements verification for the Prime Item Development Specification (PIDS) for the System Test Facility C-17 Avionics Integration Test Facility (AISF). Designed & implemented software hardware verification test methodologies for the STF AISF. The AISF System Test Facility is an integrated

**************** Jan 1997 - Apr 1998 Test Director (Sr.

Software Engineer) continued..
Avionics enviroment provides a real time test environment capability to test an integrated suite of Line Replaceable Units (LOU), APDMC, CAWS, CPU, CNN, HUD, MCP, MFD., and MC and their Operational Flight Programs (FOP) including the Mission Computers. SF major hardware: SF Cockpit (SC), Visual Scene Generator (SG), Interface Hardware (IWW), Power Supply Set (PPS), Real Time Simulation Host Computer SF (RT.), Recorder Analysis Station (AS), SF Workstation (SDK), and SF Local Area Network (LAN). STF major software: Test User Interface (TI), Simulation Data Logging (SDI), Test Interface Control (TIC), Avionics Test Utilities (AT), C-17 Simulation (CMS), C- 17 Bus Controllers (CBC), Visual Scene (VS), COTS Support Software (CSS), and Flight Data Decompression (FDD). Also tested and verified Ada, C, C++, Unix, VxWorks, SGI, NT, Win9x, GUI, VB, HPUX, Network, Software development tools including copilers and debuggers. Configuration Management Clear Case, Auto-Scripting: Pearl and Segue.

**************** Sep. 1996 - Dec. 1996

Software Test Engineer
Tested GUI, C, C++, Visual C++, Unix, applications. Designed test methodology, test procedures, and user manuals for XMOTIF based GUI for VLSI (Intel Pentium) wafer, dye, chip, ATE.

**************** 1996

Sr. Staffing Consultant
Technical personnel recruiter.

**************** Jan 1980 - Present

Consultant
Hardware Software System design: High powered AM transmitter design, home theater design, video distribution, Analog/R.F./M.W./Millimeter-wave, audio recording studio design and installation, HAM Radio design, custom HW/SW, antenna design.

EDUCATION:

Bachelor of Science - Electrical Engineering/Physics Minor, Norfolk State Univ., 1977.
Assocate of Science - Electronics Engineering, Norfolk State Univ.,1975.
Associate of Science Electronics Technology Norfolk Technical Center, 1973. 3.98 GPA


                                                                                                                                                              • -

4
QUALITY ASSURANCE AND TESTING EXPERIENCE
SUMMARY:

PROJECT MANAGEMENT experience in starting-up, developing, and implementing structured software Quality Assurance testing environments, processes, manual, and automated testing projects for multiple organizations


CERTIFIED Software Test Engineer (CSTE) - Quality Assurance Institute (1999)
Experience in starting-up, planning, and implementing formal Version Control and Change Management processes
Automated Testing Tools:

Programming Languages:


SQA Suite (Robot and Test Manager) fro Rational SQABasic scripting language
LoadTest Performance Testing tool from Rational (limited exposure)
Automated Test Facility from AutoTester AutoTester scripting language
Winrunner from Mercury (academic)


Processes/Methodologies:
Software/Hardware/OS:
Software


Test Strategies Windows 3.x, 95, 98, NT, 2000
Software Test Planning IBM Mainframe
Software Test Cases Intel-based PC's
Software Testing Life Cycle MS Office
System Development Life Cycle (SDLC) Lotus Notes
Version Control MS Schedule Plus
Change Management MS Outlook
Capability Maturity Model MS Exchange
Internet Explorer
NetScape Navigator

Configuration Management Tools:


StarTeam
Change Man (limited exposure)

Project Management Tools: Years of Experience: 4
Project Workbench (limited exposure)


DETAIL RESUME OF EXPERIENCE:

05/2000-11/2000 Consultant - Senior Software Test Engineer, *******************
Managed the Quality Assurance testing project for the new ║V and now extremely successful -- internet career center website, which became an extremely successful tool for the company; Part of a testing team responsible for testing new ║V and now highly successful ║V sales automation software, which was deployed on a handheld device for use in automating the selling process for the company║╕s sales force.

02/2000-05/2000 Consultant - Senior Software Test Engineer, *******************
Re-structured and implemented the software testing processes for the Project Management Office; Managed a team of testers in testing the company's new internet website; Educated, trained and mentored staff and management on the new testing processes, which included creating Test Strategies, collecting business, functional, and design requirements, creating Test Requirements, designing and executing Test Procedures, and performing Regression Testing; Integrated the software testing process into the overall project and enhancement request flow process.

08/99-02/2000 Consultant - Senior Software Test Engineer, *******************
Started-up, developed, and implemented a new testing environment; Created multiple Test Strategies; Created Test Requirements; Designed Test Procedures; Executed Test Procedures; Performed Regression Testing; Created and implemented formal Version Control and Change Management processes for the entire software company; Co-implemented automated Configuration Management software to support these processes.

06/98-08/99 Consultant - Software Test Engineer, *******************


Manual Software Testing Experience:

******************************** - Started-up, developed, and implemented a testing environment; Assisted Management in developing Release Planning processes; Developed test requirements; Wrote Test Plans; Executed Functional and Regression tests; Tracked defects.

********************************- Developed test requirements for a software company within the long-term health care industry; Wrote Test Plans; Executed Functional, Destructive, and Regression tests; Tracked defects using the Test Manager automated tool.

********************************- Performed other software testing projects for various clients and industries, including Human Resources, office production, word-processing, intelligent document production, and customer management.

Automated Software Tesing Experience:

******************************** - Developed and executed GUI automated scripts, based on my written Test Plan, with SQA Suite, to test the functionality of their health care software.

******************************** - Developed an extensive Rational TeamTest (Robot and Test Manager) training course for BenchmarkQA║╕s internal software testing consultants, which was designed to train them on how to use the automated testing tool effectively -- and independently -- while at a client site.

******************************** - Developed and executed GUI automated scripts with SQA Suite, to simulate the functionality of their customer management software.

11/97-03/98 Software Quality Assurance Analyst, *******************
Co-started, developed, and implemented a new System Interface Testing environment; Co-wrote a System Interface Test Plan template to be ustomized for all future software testing projects.

09/96-10/97 Software Quality Assurance Tester, *******************
Started-up, developed, and implemented a new testing environment; Developed and executed GUI automated scripts with AutoTester; Tracked defects; Tested multiple applications.

Education:

University of Sioux Falls, Sioux Falls, SD Management Information Systems degree; Emphasis in Computer Science Graduated, May 1995

                                                                                                                                                              • -

5
OBJECTIVE:

Challenging position in the area of Software Quality Assurance. Especially interested in testing WEB applications, financial/accounting applications, and test automation with SILK/QA Partner.

SUMMARY OF QUALIFICATIONS:

Over three years of manual and automated software testing experience of working with technological and WEB applications in Windows 95/NT/98 environment. Working knowledge of PC operating systems, C programming, SQA tools (QA Partner, SILK, Quality Works), HTML development, SQL Server, networking, major applications such as Word, WordPerfect, Excel, Lotus 1-2-3, MS Access.
Proficient in development of solid test documentation, creation, maintenance and execution of test suits and test cases. Knowledge of manual, computerized, payroll and tax accounting. Strong analytical abilities. Excellent communication skills.
Languages: SQL, Java and HTML Scripts, 4 Test
Database: Sybase, MS SQL, MS Access
OS: Win NT/98, Win 2000, MS DOS, Mac
Software: Lotus Notes, MS Outlook, MS IE 5.0, Netscape Navigator 4.7, MS Office 2000 Pro
Testing Tools: QA Partner 4.x, Silk Test 5.x


EXPERIENCE:
11/99- 01/01 EQA Engineer, *****************

Execute cross platform and cross browser testing of CyberGold Web Applications. This application allows users to get CASH, to sign up for online services, find and buy what users are looking for and more.
Develop and execute Test Plans and Test Cases according to new product specifications and development.
Perform functional, regression, boundary, and stress tests.
Perform backend testing using SQL queries to retrieve and verify various information in database.
Work closely with development team to resolve software problems.
Analyze log files. Reproducing and reporting software defects.
Document and reporting various software defects found during the test process and entering them into the Bug Tracking database.
Was responsible for evaluating our WebPages and incentive offers before they go up on our site as well as testing applicaions developed for Cybergold, and various other computer-based products.

11/97-10/99 Software Tester, *****************


Tested Windows 95/NT applications developed for being used in testing tools, which analyze multiple parameters of hard disks, high RPM air bearing spindles with non repeatable runout, test equipment for balancing spindles, etc.
Responsible for testing the corporate WEB site and its updates.
Utilized MS Internet Explorer and Netscape Navigator for GUI and functional testing.
Tested dead links.
Developed automated regression test in Silk for testing newly developed code.
Utilized knowledge of HTML for reporting software defects at the source code level.
The position involved writing test cases based on functional specification and feature descriptions. The test cases were used for regression, functional and build acceptance.
Created automated test cases utilizing QA Partner/Quality Woks.
Maintained the test automation project. Updated declarations and test cases.
Analyzed result files in order to extract data on software failures, reproduce the problems, and report software defects.
Developed custom bug tracking database application utilizing MS Access.

07/91- 10/97 Bookkeeper, *****************


Handled petty cash; issued payment checks and invoices;
recorded collection of credit sales;
audited payroll, including gross wages, deductions and employees' take-home pay'.

09/89 -07/91 Bookkeeper, *****************


Processed payroll, including gross wages, deductions and employees' take-home pay', issued payment checks and invoices;
recorded collection of credit sales, handled petty cash.

11/82 - 12/88 Accountant, *****************


Prepared quarterly and annual financial statements;
maintained general ledger;
performed cost and profit analysis;
conrolled fixed assets and inventory;
prepared payroll reports and statements;
controlled accounts payable/receivable.

07/76 - 11/82 Accountant, *****************


Prepared monthly financial statements and bank reconciliation;
handled petty cash; issued payment checks and invoices; recorded collection of credit sales;
processed payroll, including gross wages, deductions and employees'take-home pay'.

EDUCATION:

BS in Finance and Economics, State University, Rovno, USSR.

Software

QA Certificate, Portnov Computer School, Mountain View, CA

                                                                                                                                                              • -

6
EDUCATION:

University of Phoenix, Phoenix, Arizona B.S.B.A Business Administration

Industries:


Stock Brokerage
Telecommunications
Wireless Cable Communications
Aerospace
Banking
Energy
Manufacturing
Insurance

TECHNICAL SUMMARY:

SOFTWARE:
HTML-WEB, Active-X, C, C++, COBOL, COBOL II, DB2, SQL, ORACLE DB, RDBMS, IMS-DB/DC, IMS-ADF, DATACOM, JCL, TSO/ISPF, WYLBUR, CICS, MQSERIES, MARK IV, ASSEMBLER, REXX, MICROSOFT PROJECT, MICROSOFT ACCESS, POWERPOINT, VISIO, UCC7, FILE-AID, Sim200, ABEND-AID, LIBRARIAN, CLIST, INFOMAKER, AUTOTESTER, X-RUNNER/WIN-RUNNER, QA PARTNER, CERTIFY, BPWIN, SABLIME, REMEDY, APERTURE, ANSWER DB AD HOC REPORTER, TPX, RACF, ACF2, VTAM, ISAM, HDAM, VSAM, ROSCOE, INTELLIGENT QUERY(IQ), COMPILATION, ASSEMBLING, LINKING, BINDING, ALDON ANALYZER, SOURCE CODE CONTROL, CODE INSPECTION, DATA BASE BACKUP/RECOVERY, X-Motif, Tuxedo, Lotus Notes, cc:Mail, RS/6000, PowerBuilder 5.0, TCP/IP, EDT, Ethernet, WinFrame Enterprise 1.6/Citrix Systems, Cisco 7505 Multiprotocol Router, Eagle V4.0 Firewall/Raptor Systems, AltaVista Firewall, pcAnywhere 32, ReachOut 7, C Set ++ for AIX/IBM, Visual SourceSafe, ERWin 3.0 for windows, NDM, CONNECT:DIRECT, AMASS/archival.
HARDWARE:
IBM 43XX, 3033, 308X, 3090, HP9000/T500 with WS 712 & 715
WORD PROCESSORS:
MICROSOFT WORD/EXCEL, LOTUS 123, MACWRITE, WORDPERFECT OPERATING SYSTEM:
UNIX, Sun Solaris, CLIENT SERVER, SYBASE, AIX, OS/MVS/XA, MVS/XA, MVS/ESA, NOVELL, NETWARE, MAC SYSTEM 7, DOS, WINDOWS 95/98, WINDOWS NT
Software Industry Standards:
IEEE, ANSI, ISO 9000, CMM

EMPLOYMENT HISTORY:

***************

San Francisco, CA 1999 - present
Consultant
Contracted with *********** for the purpose of initiating, building and leading the Quality Assurance practice for *********** . Served as the acting Managing Director of QA.
Delivered:


Built a team of nine QA Leads to facilitate multiple and concurrent *********** system projects.
Managed a total of thirteen concurrent projects, using eight QA Lead resources.
Directed and mentored QA eads throughout each Equities and/or Options Trading project. Established check point reviews with personnel to re-evaluate project approach and direction.
Lead the integration and development of an automated test tool, WinRunner, with the Web based trading system TCAM. The integration of this tool has continued to safeguard this multi-million dollar per month revenue generating stock layoff system.
One of five Lead contributors in creating and implementing a Change Management strategy for STECH Trading Systems.
Strategic and tactical leader on Schwab's Options Automation project. Served as key contributor in delivering all three phases of project within the year. This met original implementation objectives and translated into quantum cost savings to the business.

***************

San Francisco, CA 1999
Consultant
Chartered as the *********** Sr. QA lead over all OFFX software testing activities.
Delivered:


Path forward plan for the test case development process
Coordinated testing activities among multiple internal Schwab teams and third party vendors over multiple phases of testing.
Developed and tracked product migration and implementation plan to production.
Initiated, planned and facilitated all software testing team meetings. Provided ongoing prioritization of daily testing activities.
Planned and developed comprehensive project test plan.
Redesigned and customized the OFFX defect tracking system.
Received the OFFX project 'hats off' award for the month of July 1999, which identifies the project's top contributor for the month.

***************

SAN FRANCISCO, CA 1999
Consultant
Contracted with the Federal Reserve Bank of San Francisco (STAR Project) to develop, organize and lead a process improvement effort involving both the Information Technology andtheir Business Users organizations. The context of this effort involved the entire software development life cycle(SDLC).
Delivered:


Comprehensive project plan and a customized summary overview project plan.
Guidelines for developing a Quality Policy statement, to be authored by Senior Management at the Fed and disseminated among the entire 'STAR Project' organization.
A presentation to senior management teams (IT & Business Users) for the purpose of attaining buy in of the project and ensuring proper support and funding.
A presentation to both staff organizations (IT & Business Users) for the purpose of charting the path forward activities throughout 1999 regarding process improvement and staff involvement.
Leadership to the Quality Implementation Team (QIT) by facilitating activities and managing time and resources.
Strategy and execution for positioning infrastructure and methodology of: Good Prctice standards, GAP analysis and Interviewing/data gathering. Incorporate ISO 9000 and IEEE standards as baseline references.

***************

SAN FRANCISCO, CA 1998 to 1999
Consultant
Assigned to STAR application to lead, organize, develop and implement a System Test Team consisting of four testers. Chartered to satisfactorily test and deliver four major releases of software, on time and within shrinking phase constraints.
Delivered:


Project plan tasks at the tester level.
Developed a reprioritization plan that permitted the System Test Team to succeed during each software delivery by managing project personnel expectations.
Hands on testing guidance to entire team.
Y2K compliant software
All pertinent testing turn over documentation, including Master Test Plan, Test scenarios, test cases, test scripts, problem reporting statistics.
Represented the System Test Teamas lead presenter at all turn over walkthroughs.
Trained and mentored testing staff on Quality Assurance and Quality Control methods, standards and procedures.

***************

SAN FRANCISCO, CA 1997 to 1998
Consultant
Contracted with the Federal Reserve Bank, supporting the United States Treasury department in developing the strategic software validation plan for the Treasury Offset Program application (TOP). TOP absorbs a previously held IRS function, by automating and incorporating all United States Federal Tax Refunds into a central repository, matching those payments against a national debt/debtor database and appropriately offsetting those payments, i.e. recouping Federal debt.
Delivered:


Software validation testing approach & strategic plan.
TOP program test plan.
Infrastructure tools including: Baseline data gathering matrix. Test case/procedure/script emplates. Test Case
Summary (Project Management tool). Test Case Execution Log. Requirements Validation Matrix.
Developed requirements, tested requirements, and led the migration of this application to a Lotus Notes developed network central repository. This application provides real time, versioning for both Test Case Development and Test Case Execution.
Trained U.S. Treasury, Agency subject matter experts in the use of Quality Assurance tools to ensure reliable software validation via audit proof mechanisms.
Served in the successful hands-on software testing of transition year software which positioned the U.S. Treasury for 1998 Tax Refund Offset capabilities with the IRS.
Y2K compliant software.
Led the Federal Reserve Bank QA testing efforts in multiple successful releases of software. Planned, organized and facilitated all walkthrough/turnovers of Tax Refund Offset softwae with the User Acceptance QA team and acted as primary presenter of software testing: Activities, Results, Problem Reporting and Software Migration issues.

***************

1997
CONSULTANT
Technical Team Lead in a Legacy mainframe test environment, within the Customer Information Billing System. Developed testing infrastructure for the Acceptance Test team. Defined and documented testing methods and procedures. Coordinated with Business Team leadership and Development Team Leads to clarify and baseline functional specifications. Assessed various Testing Tools to meet project objectives.
Delivered:


Developed and delivered Defect Control & Tracking specification, including process, logic flows and schema requirements.
Developed and delivered baseline work breakdown structure.
Developed and delivered test case development testing template.

***************

1995-1996
CONSULTANT
Testing Team lead in a QA/QC white-box testing environment. Assessed scope of test case development and execution effort and documented requirements and activities within the ASOS Surveillance System Application. Identified, interviewed and hired 12 testing professionals to the Acceptance Test Team to which grew to a staff of 22 direct reports. Organized, planned and managed test case development and execution effort. Developed project work breakdown structure timeline. Initiated configuration management test case development process. Facilitated deliveries of software, documentation and personnel support with Lucent Technologies. Strategically planned staffing resizing events.
Delivered:


Co-wrote project Test Plan
Test Case Development effort consisting of (53) Operational Scenarios successfully completed on time.
Delivered Y2K comliant software
Test Case Execution phase identified and documented volumes of production impacting software defects. All defects resolved within required time-line.

***************

1995
SR. PROJECT MANAGER Represented Arrowsmith Technologies, (third party software vendor) at client site, participating in all Project Steering meetings. Safeguard interests of Arrowsmith, including but not limited to requirements definition, negotiation, strategic planning and critical thinking. Lead project teams throughout the Software Development Life Cycle (SDLC). Responsible for directing all Provisioning aspects of project, including development, testing and deployment. Lead Software Development, Systems Integration, Quality Assurance, Communication and Field Engineering teams. Ensure team leaders adherence to time-line schedules.
Reengineering inovator to Pacific Bell, responsible for driving change within Pacific, consistent with business objectives, by introducing leading edge dispatch technologies, including Global Positioning Systems (GPS), Geographic Information Systems (GIS), and Computer Aided Dispatch (CAD).

***************

CONSULTANT
Analyzed Engines/Fluids Systems Software that was converted to a common set of software, executed across all Aerospace business units. Reviewed over 700 modules and identified those requiring software changes.
Completed analysis in three weeks and delivered comprehensive documentation to project manager for presentation to the client. Acceptance of recommendations translated into $200,000 in business to the consulting firm.

***************

1983-1994
SYSTEMS MANAGER
1993 - 1994
Coordinated software requirements with eight departments. Business cae development with subsequent system and user acceptance testing. Supervisor of MIS professionals.
Consultant to Vice Presidents office regarding measurement of performance reports which accounted for millions of dollars in bonus monies each year. Accountable for technical systems support and fluent business comprehension of data provided.
Superior service order handling of reports system translated into a 100% bonus check payout to all Pacific Bell employees for 1993.


Increased Integrated Control and Tracking System client satisfaction 60%.
Increased Program Problem Coordination client satisfaction 70%.
Ensured successful job transition for subordinates during reorganization.
Saved 26K in annual hard copy printing expenses.

***************

PROJECT MANAGER 1993 Led group of four MIS specialists for the purpose of reports impact assessment. Organized, planned and delegated tasks and tracked to timelines. Established assumptions, defind test plan and documented subsequent testing results.
Saved 64K by delivering project four months ahead of schedule.
PROJECT MANAGER
1992
Developed distribution module within a new Circuit Provisioning system. This was a $200 million dollar project. Managed and coordinated data gathering effort for the Carrier Document for Operation Craft product, and provided Director with path forward recommendations.
Delivered documented assessment three months ahead of schedule. Recommendations provided far-reaching savings in the form of allowing a longer software testing window to validate findings.
Documented detailed description of culture change for statewide Central Office personnel with the advent of new technologies and presented recommendations for achieving their buy in.
TEST SYSTEM MANAGER
1990 - 1992
Planned, developed and successfully conducted sessions selling IT community on the benefits for an end-to-end test system. Acountable for coordinating and managing system test projects with client user community. Performed both Black & White Box Testing.
Doubled user involvement, which reduced production defects by 30%.
PRODUCTION/TECHNICAL SUPPORT MANAGER
1985 - 1990
Hands-on Manager of five individuals, responsible for resolution of program problems and order error handling impacting Pacific Bell's Equipment, Carrier, Messaging and Cable Systems. Concurrent with Production duties, user acceptance tested (Black Box) software prior to production release deployment.

                                                                                                                                                              • -

7
Prior Responsibilities: Quality Assurance Lead Test/Web Development 6 Years

Strongest Skills:

Compware Test Suite, Mercury Load Runner, WinRunner, Dev Partner, Test Partner QA-Run, Macromedia Suite, Flash Director7, Dreamweaver, Adobe Suit-Photoshop-Image Ready-Illustrator VISUAL BASIC, MS OFFICE

Moderate Skills:

UNIX, ORACLE, MS DOS, ASP, and HTML Industry Expertise: Computers, Utilities, Satellite, Communications, Advertising, Broadcasting, Web Development, and Manufacturing

03/27/99-Present *****************


Manage day-to-day project tasks and resources
Manage Project resource issues
Assist in developing project re quirements
Report critical issues to Project Manager and Managing Architect
Assist Team Members with project-related issues
Develop and maintain Test Plans
Initialize and monitor Test Case Decision Tree for project
Assist in creating Test Cases
Mentor team members in the Testing Process
Lead and monitor defect management
Interface with Product Lab
Monitor and report on the testingeffort
Resolve issues internal to individual testing project
Provide project status to Project Manager
Monitor Test Definitions
Participate in the Quality Review process
Work with Project Manager to resolve timing issues
Monitor Test environment setup
Participate in Status and Time Reporting Process (per process definition)
Support Demos
Assist in determining project requirements
Assist in creating Test Plan
Decompose Tests
Create Test Definitions
Participate in Status and Time Reporting Process (per process definition)
Create Test Definitions
Set up Test Environment
Create Test Data
Debug Test Definitions
Create automated scripts using QARun
Execute Tests
Log defects with TrackRecord
Participate in Status and Time Reporting Process (per process definition

03/98 - 03/99 Quality Assurance Specialist on a *****************


Work closely with several project leads assisting them to accomplish their goals
Utilize project management skills in preparing scope documents and work plans to accomplish project tasks, activities and milestones
Moderate project review meetings throughout the life of each project
Project lifecycles included Technical Design, Functional Design, and Final Design etc.
Schedule and prepare all necessary documentation for review meetings
Document all review meeting issues and compile them into an Oracle database
Track the status of all issues by preparing open issue reports for weekly team meetings to ensure issues are addressed and closed
Created and ran SQL Scripts in Oracle Designer 2000 to prepare reports which displayany necessary project updates
Tools: Qa Run Win Runner MS OFFICE, ORACLE OFFICE, DESIGNER 2000, SQL, SQL PLUS, PROJECT, WORD, ACCESS, EXCEL
Environment: WINDOWS 98, DOS

03/97 - 03/95 Quality Assurance Technician ****************


Designed testing procedures and documentation for video labs.
Worked in testing lab assuring installed directories, boot systems worked properly on network.
Supervised and administered debug reconfiguration procedures to correct incorrectly installed systems.
Modified corporate policy for QA methodology updating standards as needed. Project lifecycles included Technical Design, Functional Design, Final Design distribution.
Schedule and pre pare all necessary documentation for review meetings
Document all review meeting issues and compile them into an Oracle database
Track the status of all issues by preparing open issue reports for weekly team meetings to ensure issues areaddressed and closed
Tools: QaRun WinRunner MS OFFICE, WORD, ACCESS, EXCEL, POWERPOINT, VISIO, ABC FLOWCHART
Environment: Internet, WINDOWS 98, DOS
2.5-year duration

Additional Information
Education:


Currently taking courses towards computer science Wayne State University

Additional Training:

Web Development, Multi Media, True space 4

Misc. Software & Operating Systems:


MS OFFICE POWERPOINT PEOPLESOFT
QUERY-EXPORT ABC FLOWCHART
ACCESS DIRECTOR6 PLAYBACK FILE
EXTENSION TCP/IP SQL PLUS
TUXEDO VISUAL C++ INTERRNET
EXPLORER XPEDITER ORACLE TOOL KIT
NETSCAPE NAVIGAATOR LOTUS NOTES
FILE AID

                                                                                                                                                              • -

8
Objective

To seek and gain a consulting or Perm assignment as a JR Project Manager, Senior QA Analyst, QA Team Lead, VB Appication developer, Automation Engineer or QA Manager for an established technology firm in the Tampa Bay Area.

Experience

Aug 2000 - Present *****************
Senior QA Consultant,


Perform testing of Store Point of Sale (POS.) software
Creating and executed manual test cases.
Creating Test Plans
Assisting in building a POS. / Pharmacy test lab environment for testing related the software.

April 2000 -Aug 2000 *****************
Senior QA Analyst Consultant


Coordinated GUI testing efforts and working with the on-shore and off shore development teams to provide Independent Verification and Validation (IV&V) services to the project.
Defined and implanted Automation Testing Standards for the project.
Provided consulting services to project leadership in regards o identifying and addressing project risk issues as they relate to testing. Established and facilitated several project Software Review Boards (SRB).
Performed test planning, created manual, automated test, and UAT test cases.
Performed product demo and User Acceptance Testing training to end users.
Coordinated User Acceptance Testing (UAT) with end user to collect feedback and provide reporting of that feedback to the UAT review board for disposition.
Using Front Page 98, maintained a Web Site that was used as the primary infrastructure for facilitating the UAT.
Performed manual and automated GUI Testing using SQA Robot 7.5, Test Manager, and DB Artisan on a three tier Web Based product with a Sybase server back end.
Used (ISQL tools) to supplement the GUI testing effort.

1997- April 2000 *****************
QA Analyst andQA Team Leader ; Full time employee


Coordinated and managed a QA team of three QA Analyst and ten testers to provide Independent Verification and Validation (IV&V) services to active projects.
Provided formal instruction in the use of SQA Team Test.
Established a controlled test environment and supporting processes for build migration.
Defined Automation Testing Standards for the segment testers and the functions segment of AATS.
A key player in defining SCM processes based on IEEE Standards and the CMM model from SEI.
Provided consulting services for project leadership to identify and escalate software development risk issues to the project and segment leadership.
Conducted reviews of Test Plans, Test Cases, Test Reports, Version Description Documentation, Functional Requirements and Technical Specifications as defined in IEEE.
Created Project Specific Metrics to assistproject leadership in gauging the progress of active projects and currently defining metrics for Continual Process Improvement (CPI). Such metrics as defect rates, cost of quality, and post release measurements are some of the examples.
Conducted R&D and gap analysis for test and process tools.
Assisted projects when required in regression, Y2K, Installation, User Acceptance Testing, and functional testing.
Coordinated the test management efforts for active projects.
Facilitated the Developer Standards Steering Committee in defining code walk-through processes and standards.
Established and Facilitated several project Software Review Boards(SRB) and Configuration Control Boards(CCB).
Conducted Application Assessments of project who were deemed in jeopardy and provided the results of those findings to the project leadership, QA Manager, and the Director.
Provide project status eports to the QA Manager or if required the segment Director or principle segment manager.
Conducted screening interviews of potential candidates for QA Analyst, and Test Leads positions that were to be used on various projects.
Used Visual Basic 5 and 6, MS ISQL , Optimal Application Expert, SQA Robot, SQA Test Manager, MS Excel, MS Word, Micro-graphics Flow Charter, MS Project, PVCS and Lotus Notes as primary tools for QA and Test management.

1989-1997 *****************
Squadron Quality Assurance Representative


Program Manager for the Naval Aviation Discrepancy Reporting Program and collected and managed data related to aircraft mishaps, Quality Deficiency Reports, Hazardous Materials Reports, and Engineering Investigations. Developed an automated management program using MS Access and Visual Basic 4.0 Awarded the Naval Achievement Medal for outstanding management of this program.
Conducted to Quality Assurnce Audits on teams to verify compliance to process as defined by Mil Standards and the OPNAV 4790.
Conducted Post Maintenance inspection s and audits of Flight Safety issues or defects and certified the aircraft safe for flight.
Performed Trend Analysis on aircraft discrepancies to identify negative trends in aircraft maintenance practices and training issues.
Conducted informal training in avionics system testing, and aircraft power plant troubleshooting processes.
Identified and escalated risk issues to maintenance control, squadron maintenance officer, QA officer and if required to squadron commanding officer.
Performed test planning and system testing for internal applications on a stand alone platforms.

Summary of Skills


7 years of Actual Quality Assurance experience and Quality Control Processes.
3 Years experienceof Automated testing using SQA Team Test.
5 Years of Process Audit experience the US Navy and Arthur Andersen
2 ╫ Years of automated and manual Regression testing, Functional testing, Test Design and Test Planning for Client Server Applications.
4 Years in testing and inspecting avionics systems.
3 Years of project metrics and trend analysis measurements.
3 Years of Test Management.
4 Years of Quality Assurance leadership experience.
6 Months Front Page 98
1 Year of software development in Visual Basic for stand alone and client server applications for USN, and AATS.

Education


Summary 1999-1999 Learning Tree
Software Configuration Management Sarasota, Fla. .
Software Configuration Management
Successflly Completed and Certified in SCM by Learning Tree 1998-1998
Software Quality Engineering Orlando, Fla. Course in Test Management
Successfully Completed 1998-1998 Rational University Orlando, Fla.
Course Advanced SQA Team Test
Successfully Completed 1998-1998 Rational University Orlando, Fla.
Course in Test Planning Concepts
Successfully Completed 1992-1997 ECPI Collage of Technology Va. Beach , VA AS Computer Information Science. Graduated with a PA 3.5.
Academics included programming in Visual Basic 3 and 4, Micro-Focus COBOL, MS Fox Pro, RPG on the AS400 and C++ 1991-1991 US Navy QA Admin. Norfolk, VA.
Course in Quality Assurance Concepts as defined by Dr. Deeming and Total Quality Management.
Successfully Completed 1982-1983 Tidewater Community Collage VA. Beach, VA
Certificate; Emergency Medica Technology 1 Successfully Completed Goals
I wish to pursue a certification in Software Quality Assurance or Software Quality Engineering by the American Society of Quality or the Quality Assurance Institute by end of year 2001.

                                                                                                                                                              • -

9
OBJECTIVE:

Challenging position in the area of Software Testing/Quality Assurance.

SUMMARY OF SKILLS AND QUALIFICATIONS:


Over three years of hands-on experience in testing web based and Windows application software.
Working knowledge of software development life cycle and software testing methodologies.
Develop test documentation of various types including test plans, test suites, test cases, check lists.
Utilize ultimate test automation tools including Silk (QA Partner) and WinRunner.
Formal training in manual and automated black box software testing.
Locate and write up software anomalies and defects in easy to reproduce manner.
Windows 95/98/NT, DOS, UNIX/LINUX, HTML, C, SQL, networking.
Fairly good written and verbal communication skills. Strong interpersonal and problem-solving skills.

WORK EXPERIENCE:

08/00-12/00
Software QA Analyst (contract), ****************


Comprehensive testing of 3M APC Grouper Plus and OCE APC - client/server database applications used for processing patient records for outpatient health services. The applications classifies patient data based on clinical information, evaluates the accuracy and completeness of the data, identifies potential coding errors, and calcuates payment for reimbursement.
Functionality testing of the applications against specifications.
Cross-platform testing (Windows 98/NT) of many features and functional areas including installation, data import/export/maintenance utilities, password security, user privileges, etc. Test application's GUI.
Create and maintain various test documentation including test plan, test scenarios and test cases. Utilize automated scripts for creating test cases and test data.
Utilize Remedy AR System for submitting and processing software anomalies and defects.

06/99-07/00
Software QA Engineer, ****************


Test www.learningate.com - teacher-parent-student community application, which enables cooperation of teachers and parents in controlling academic progress of the students.
Test SniperResume - web-based resume building and distributing service.

Test word processing application available on the web at no charge (www.thinkfree.com).
Major responsibilities include functionality and regression testing, testing of GUI against major browsers, operating systems, screen resolutions and color palettes.
Execute and modify automated scripts developed in WinRunner (based on customer spec).

06/98-03/99
Software QA Engineer, ****************


Tested proprietary www.com2com.ru web site and web sites developed by the ISP company for its business clients. Major projects include web-based e-mail application, polling system, dating service.
Provided functionality, usability, performance, browser and operating system compatibility testing.
Developed test cases for manual and automated regression testing and automated them with Silk.
Communicated with customers and web developers to resolve various issues

08/97-06/98
Software Tester, ****************


Tested comprehensive accounting application (Windows 95/NT, MS SQL Server) customarily developed to meet the needs of the insurance company - payroll, taxation, billing/invoicing, accounts payable and receivable, financial statements and reports, calculation of reserves, reinsurance transaction. Tested printing of custom and standard reports against major printers/drivers.
Tested database related features - import/export, backup/restore, searching, sorting, user privileges, password security, etc. Utilized manual black box testing approach.
Developed test cases based on functional specification and executed them against new builds for regression purposes. Identified and reported software anomalies.

1992-1996
Account Manager, ****************


Utilized in-house account management system (Mainframe-based server ith Windows clients) for managing corporate accounts - opening new accounts, executing financial transactions, preparing custom and standard reports and financial statements, completing tax forms.
Communicated with clients over the phone and using electronic media.

1985-1992 Quality Control Engineer, ****************


Responsible for quality control of the materials (clean water, air, acids, photoresisting materials) used in manufacturing of the computer chips. Controlled level of pollution produced by the manufacturing facilities. Utilized top of the line diagnostic and measurement equipment.
Maintained quality control documentation of various types, applicable standards and specifications.

EDUCATION:

1999 Test Automation with Silk and WinRunner, PCSchool, Mountain View, CA.
1998 Computerized Accounting (GAAP), Educational Center "Felix", Moscow, Russia.
1996-1997 Accounting and Finance, Moscow Commercial College, Moscow, Russia.
1985 BS in Environmental Engineering, Odessa Civil Engineering University, Ukraine.


PERSONAL:


Permanent resident of US with full employment authorization.
Self-starter with minimal amount of supervision. Enjoy working as a member of a result-oriented team.
Work well under stress and under the time pressure. Able to work overtime when needed.

EXCELLENT REFERENCES AVAILABLE UPON REQUEST

                                                                                                                                                              • -

10
OBJECTIVE

To obtain a position as a Team Lead/Manager of Software Quality Assurance in a Corporate Client/Server and Web application development environment where my experience and skills can be utilized.

Professional Summary

More than nine years experience (seven years in US. and two years abroad) in software testing both in manual and automated testing of various business appli